Help Center & Knowledge Base
Welcome to the Paisoo Support Center. Find detailed guides on how to buy, sell, or secure funding for your business in Nepal. If you need immediate assistance, please Contact Support.
1. For Sellers: Listing Your Business
Selling a business on Paisoo is designed to be secure, fast, and entirely confidential.
How do I create a high-quality listing?
Click List on Paisoo in the navigation bar. Our guided setup wizard will take you through categorizing your asset (Physical, Digital, Franchise), setting a valuation, and adding descriptions. For the best results, include detailed financial records (which can be kept under NDA) and high-quality photographs of physical premises.
How does the NDA and Confidentiality Vault work?
When you upload sensitive files (like Profit & Loss statements, Tax Clearance certificates, or Cap Tables), they are stored in a secure encrypted Vault. Buyers cannot view these documents until they sign a legally binding electronic Non-Disclosure Agreement (NDA) and you explicitly grant them access from your Dashboard.
2. For Buyers: Due Diligence & Inquiries
Acquiring a business is a major decision. Paisoo provides the tools to help you discover and evaluate premium opportunities across Nepal.
How do I contact a business owner?
On any listing page, click the Contact Seller or Request Diligence button. This will open a direct chat thread. We highly recommend completing your KYC verification first, as sellers are 3x more likely to respond to Verified Buyers.
How should I verify financial claims?
While Paisoo mandates KYC verification for Premium sellers, we do not audit financial statements. You must conduct your own independent due diligence. Request access to the seller's Vault, review their tax filings, and consult with independent legal and financial advisors before transferring any funds.
3. The Deal Room: Startup Funding
The Deal Room is an exclusive space designed for high-growth startups and venture capital investors.
I am a Founder. How do I pitch?
In the Deal Room, click Create Pitch. You will need to provide your funding target, equity offered, traction metrics, and a pitch deck. Your pitch will be visible to our network of angel syndicates and institutional investors.
I am an Investor. How do I post a Mandate?
You can post an Investor Mandate to publicly declare your check size (e.g., up to NPR 5.0 Cr) and target sectors (e.g., AgriTech, SaaS). Founders can then send their pitch decks directly to your inbox for review.
4. Account Verification (KYC)
Trust is the foundation of the Paisoo platform. We utilize a multi-tiered verification system.
How do I get the Verified Badge?
Navigate to your Account Settings and select the Identity Verification tab. You will need to provide a government-issued ID (Citizenship Card or Passport) and complete a biometric liveness check. Once approved by our compliance team, a blue Verified badge will appear on your profile and all your listings.
Still need help?
Our dedicated M&A support team is available Monday through Friday, 9 AM to 6 PM NPT. We aim to respond to all inquiries within 2 hours during business days. Send us a message.